Both a mobile terminal and a SoftPOS can be suitable for on-site payments. The choice depends on how much you work on the go, which smartphone you use, how you provide proof of payment, and how the payment is linked to the correct patient or service.
See how a payment solution can help your medical practice run smoothly.
A mobile terminal is a dedicated business device, often equipped with Wi-Fi and 4G and sometimes a built-in printer. It is designed for processing payments and can be convenient for frequent use or when multiple employees share the same device.
You must charge the device, bring it with you, and protect it. Check coverage in the region where you're working and the procedure to follow in case of a malfunction.
SoftPOS turns a compatible NFC-enabled smartphone into a contactless payment terminal. It reduces the need for additional hardware and is well-suited for occasional or individual mobile use. A digital confirmation can be provided through the provider flow.
Preferably, use a device managed by your company. Personal notifications, shared accounts, or insufficient updates have no place in a professional payment environment.
Enter only the necessary amount and a neutral reference. Do not display any patient lists or sensitive information when showing the smartphone to the patient. Secure the device with biometrics or a PIN and enable remote wipe.
Verify a payment through the official portal or app, not just based on a screenshot or bank statement provided by the patient.
Test mobile data coverage in your service area and provide an alternative: send a payment link later, process a bank transfer following a clear procedure, or provide a second connection. Do not record any card information to process it yourself later.
If the status is uncertain, don't blindly initiate a second payment. Look up the original transaction using the provider reference.
Would you like to compare SoftPOS and a traditional payment terminal in more detail? Then check out "Compare SoftPOS and Payment Terminals.".
When it comes to home visits, reliability matters more than even the smallest device. Choose a solution that lets you secure, monitor, and administratively assign devices while on the go, and test them before you arrive at a patient’s home.
OmEs pay checks device compatibility, cellular coverage, payment methods, and reporting, and suggests the most practical solution for your home visits.
