Whether at the front desk, in the treatment room, at the pharmacy, or during a house call: payments must be processed quickly, discreetly, and reliably. OmEs pay recommends a fixed or mobile solution that fits your practice, without unnecessarily interrupting your care process.
A transparent payment process with no unnecessary patient information on the device or in the payment description.
A terminal at the front desk, a mobile device in the office, or SoftPOS for convenient use on the go.
Electronic payments provide a traceable transaction reference and reduce the need for cash transactions.
OmEs pay knows your setup and offers technical support seven days a week.
After a consultation, treatment, or purchase, you want to receive payment quickly and accurately. A fixed terminal is ideal for a central reception area or pharmacy counter. A mobile terminal can be taken to a treatment room or moved between different counters. For house calls or occasional mobile use, SoftPOS on a compatible smartphone can be a practical addition.
The choice depends on range, battery life, privacy, frequency of use, payment methods, and any integration with practice or point-of-sale software. OmEs pay works with your team to weigh these factors.
A card payment confirms that a patient has paid a certain amount. It does not automatically replace electronic billing to a health insurance provider, a certificate, a third-party payment process, or an accounting invoice. These processes can coexist, but they use different software, data, and legal regulations.
As of September 1, 2025, doctors are required to bill insurance providers electronically in many outpatient settings, with legal exceptions. This, in and of itself, says nothing about the device a patient uses to pay their copayment. Have your professional association, software provider, or accountant confirm the medical billing rules.
A payment terminal does not require diagnostic or detailed medical information. Use neutral references and share only the information necessary for the transaction and internal matching. Position screens so that other patients cannot see amounts or names unnecessarily.
Also, restrict administrative privileges. Not every employee needs to be able to modify settings, reports, or reimbursements. Use personal accounts and multi-factor authentication where the portal supports it.
A pharmacy often has a steady stream of customers, multiple employees, and one or more fixed checkout stations. A connected PIN pad can automate the payment process. Check compatibility separately with the pharmacy software you use and any specific payment products.
Multiple healthcare providers can use a single reception desk, multiple rooms, or different business numbers. Discuss in advance who the payee is, how payments will be allocated, and what reports are required for each entity.
A mobile terminal or SoftPOS can simplify on-site payments. Test mobile coverage, device security, battery life, and the procedure in the event of a failed or duplicate payment.
Healthcare providers don’t need vague payment jargon or a solution that creates more paperwork. OmEs pay clearly explains rates, device selection, payments, integration, and support. When other software vendors are involved, we assess the technical feasibility before proposing an integration.
After installation, you will continue to have a direct point of contact. Technical support is available daily from 9 a.m. to 10 p.m., including on weekends.
We determine payment locations, users, beneficiary accounts, and the desired reporting format.
Fixed, mobile, and SoftPOS are compared based on usage, connectivity, costs, and support.
We'll review which software integrations are supported and what data is required.
The payment process is being tested, and your employees will be provided with clear instructions.
Let OmEs pay analyze where and how patients pay today. You’ll receive a practical proposal for your practice, pharmacy, or mobile healthcare service, with transparent terms and personalized support.
A fixed terminal is often suitable for a central reception area. A mobile terminal is convenient for use between treatment rooms or locations. SoftPOS may be a good option for home visits. The best choice depends on transaction volume, connectivity, privacy, and any necessary software integration.
Yes, using a mobile terminal or a suitable SoftPOS solution on a compatible smartphone. Check mobile coverage, battery life, device security, and supported payment methods. Also, have an alternative plan in case of a connection failure.
No. Card payments and medical e-billing are separate processes. The terminal confirms the payment; eFact, third-party payment arrangements, and certificates are handled through medical software and the relevant authorities.
Only if the practice software, point-of-sale system, and payment solution offer a supported interface. OmEs pay requests technical documentation and coordinates with the software vendor before confirming the integration.
A certified SoftPOS solution processes contactless payments within the provider’s secure environment. The smartphone itself must be compatible, up to date, and well secured. Do not store medical details or card information outside of the necessary systems.
Determine in advance which company or account will receive the payment and what reference or reporting is required. Sometimes separate merchant profiles or devices are needed. The correct setup depends on your legal and accounting structure.
This is possible when pharmacy software, point-of-sale systems, and terminals are compatible. Fixed PIN pads are often suitable for counters; mobile devices can offer additional flexibility. Have the entire setup technically validated.
Limit the payment reference to what is necessary to identify the payment internally. Avoid including diagnoses or sensitive medical details. Align your policy with the GDPR, and seek legal advice if in doubt.
The procedure depends on your payment partner and internal software. A refund can be processed via a terminal or a portal. Determine who is authorized to process refunds and how they are recorded in patient records and accounting.
Technical support is available seven days a week from 9 a.m. to 10 p.m. Administrative inquiries are handled on business days. The specific terms for service calls or replacements depend on your contract.
