<style id="elementor-post-dynamic-3113">.elementor-3113 .elementor-element.elementor-element-c42fc63:not(.elementor-motion-effects-element-type-background), .elementor-3113 .elementor-element.elementor-element-c42fc63 > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url("https://omespay.be/wp-content/uploads/2026/09/Logo-post-image-scaled.png");}</style>{"id":3113,"date":"2026-09-13T13:27:34","date_gmt":"2026-09-13T13:27:34","guid":{"rendered":"https:\/\/omespay.be\/?p=3113"},"modified":"2026-09-13T17:43:05","modified_gmt":"2026-09-13T17:43:05","slug":"no-shows-beperken-herinneringen-voorschotten","status":"publish","type":"post","link":"https:\/\/omespay.be\/en\/no-shows-beperken-herinneringen-voorschotten\/","title":{"rendered":"Reduce No-Shows with Reminders and Advance Payments"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"3113\" class=\"elementor elementor-3113\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c42fc63 e-flex e-con-boxed e-con e-parent\" data-id=\"c42fc63\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-215617db e-flex e-con-boxed e-con e-parent\" data-id=\"215617db\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-16312389 e-con-full e-flex e-con e-child\" data-id=\"16312389\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33e59534 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"33e59534\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Reduce No-Shows with Reminders and Advance Payments<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b4f9046 elementor-widget elementor-widget-post-info\" data-id=\"3b4f9046\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-a2086e6 elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-tags\" viewbox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.941 225.941L286.059 14.059A48 48 0 0 0 252.118 0H48C21.49 0 0 21.49 0 48v204.118a48 48 0 0 0 14.059 33.941l211.882 211.882c18.744 18.745 49.136 18.746 67.882 0l204.118-204.118c18.745-18.745 18.745-49.137 0-67.882zM112 160c-26.51 0-48-21.49-48-48s21.49-48 48-48 48 21.49 48 48-21.49 48-48 48zm513.941 133.823L421.823 497.941c-18.745 18.745-49.137 18.745-67.882 0l-.36-.36L527.64 323.522c16.999-16.999 26.36-39.6 26.36-63.64s-9.362-46.641-26.36-63.64L331.397 0h48.721a48 48 0 0 1 33.941 14.059l211.882 211.882c18.745 18.745 18.745 49.137 0 67.882z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">Point-of-Sale Systems<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-6bd7875 elementor-inline-item\" itemprop=\"author\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-user\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224 256c70.7 0 128-57.3 128-128S294.7 0 224 0 96 57.3 96 128s57.3 128 128 128zm89.6 32h-16.7c-22.2 10.2-46.9 16-72.9 16s-50.6-5.8-72.9-16h-16.7C60.2 288 0 348.2 0 422.4V464c0 26.5 21.5 48 48 48h352c26.5 0 48-21.5 48-48v-41.6c0-74.2-60.2-134.4-134.4-134.4z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-author\">\n\t\t\t\t\t\t\t\t\t\tOmEs Pay\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-3b6be0f elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-calendar\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 192h424c6.6 0 12 5.4 12 12v260c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V204c0-6.6 5.4-12 12-12zm436-44v-36c0-26.5-21.5-48-48-48h-48V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H160V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H48C21.5 64 0 85.5 0 112v36c0 6.6 5.4 12 12 12h424c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>September 13, 2026<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5362342b elementor-widget elementor-widget-text-editor\" data-id=\"5362342b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Not every missed appointment is due to a lack of willingness. A customer might write down the date incorrectly, be unable to find the link to make changes, or miss a communication. So start with the basics before requiring a large deposit for every reservation.<\/p><h4><strong>Make the reservation clear right away<\/strong><\/h4><p>Include the date, time, location, number of people or service, duration, and cancellation policy in a single, easy-to-recognize confirmation. Make it easy for the customer to add the appointment to their calendar and provide a clear link for making changes.<\/p><p>Use the same sender and branding as your website to minimize the risk of phishing.<\/p><p>Find out how<a href=\"https:\/\/omespay.be\/en\/kassasystemen\/online-reservatiesystemen\/\"> <strong data-start=\"689\" data-end=\"755\">Online reservations provide clarity for both your schedule and your customers<\/strong>.<\/a><\/p><h4><strong>Remind at the right time<\/strong><\/h4><p>A reminder sent one or a few days in advance can help prevent missed appointments. The ideal timing may vary depending on whether it\u2019s for a restaurant reservation, a treatment, or a long-term process. Avoid sending too many messages.<\/p><p>In the reminder, include the option to confirm, change, or cancel right away. Any spots that become available can then be assigned to a waiting list.<\/p><h4><strong>When an Advance Payment Is Appropriate<\/strong><\/h4><p>An advance payment may be appropriate for groups, limited capacity, long treatments, customized services, or periods of high demand. Choose an amount that is proportional to the reservation and explain the payment and refund policies in advance.<\/p><p>Check the payment status directly with the provider and link it to the correct transaction.<\/p><p>Be sure to check out the options for <a href=\"https:\/\/omespay.be\/en\/betaaloplossingen\/e-commerce\/\"><strong data-start=\"1769\" data-end=\"1798\">E-commerce and payment links<\/strong><\/a> if you want to collect advance payments online.<\/p><h4><strong>A waiting list makes cancellations useful<\/strong><\/h4><p>Let customers indicate which alternative times they are available for, and contact them according to a set process. An automatic waiting list can be helpful, but make sure that multiple people don't see the same slot as confirmed at the same time.<\/p><p>Measure how many vacant positions are actually filled.<\/p><h4><strong>Test and refine<\/strong><\/h4><ul><li>No-show rate before and after changes<\/li><li>Cancellations made well in advance versus last-minute cancellations<\/li><li>Booking Page Conversion<\/li><li>Failed Payments on Advance Payments<\/li><li>Refund Questions and Customer Feedback<\/li><li>Filling Vacancies Through the Waiting List<\/li><\/ul><p>Compare <a href=\"https:\/\/omespay.be\/en\/kassasystemen\/online-reservatiesystemen\/\"><strong>online reservation systems<\/strong> <\/a>based on the results from your own reservation flow.<\/p><h4><strong>Making the right choice starts with how you operate<\/strong><\/h4><p>Reducing no-shows starts with clear communication and an easy way to make changes. Introduce a deposit where financial losses and customer expectations justify it, and evaluate the impact using real data.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1498fc49 e-flex e-con-boxed e-con e-parent\" data-id=\"1498fc49\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1919cc96 e-con-full e-flex e-con e-child\" data-id=\"1919cc96\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a89c806 e-con-full e-flex e-con e-child\" data-id=\"a89c806\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9de0124 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"9de0124\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Design a balanced reserve flow<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3180c2ae elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3180c2ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div id=\"comp-mkazuzvd\" class=\"N8MGzv _v6ohL PO9MfV AWXfZq comp-mkazuzvd wixui-rich-text\" data-testid=\"richTextElement\" data-motion-enter=\"done\"><section id=\"comp-mkb8fsud\" class=\"ke5pl1 comp-mkb8fsud wixui-section fwXYgt\" tabindex=\"-1\" data-block-level-container=\"Section\" data-testid=\"section-container\"><div class=\"comp-mkb8fsud-container max-width-container\" role=\"group\" data-testid=\"responsive-container-content\"><div id=\"comp-mkb8mdfh\" class=\"HFEOE3 NaeT1r comp-mkb8mdfh-container comp-mkb8mdfh wixui-box\" dir=\"ltr\" role=\"\"><div id=\"comp-mkb8j35m\" class=\"HFEOE3 NaeT1r comp-mkb8j35m-container comp-mkb8j35m wixui-box\" dir=\"ltr\" role=\"\"><div id=\"comp-mkb8j36a\" class=\"N8MGzv _v6ohL PO9MfV AWXfZq comp-mkb8j36a wixui-rich-text\" data-testid=\"richTextElement\"><div data-tsd-source=\"\/src\/routes\/offerte-aanvragen.tsx:50:148\"><p>OmEs pay helps you tailor the online payment process and payment links to your reservation platform and clarifies the status and refund procedures.<\/p><\/div><\/div><\/div><\/div><\/div><\/section><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50c5440 elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"50c5440\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/omespay.be\/en\/offerte-aanvragen\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-right-arrow\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Design Your Reservation Workflow<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Not every missed appointment is due to a lack of willingness. A customer might write down the date incorrectly, be unable to find the link to make changes, or miss a communication. So start with the basics before requiring a large deposit for every reservation.<\/p>","protected":false},"author":3,"featured_media":2572,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"footnotes":""},"categories":[23],"tags":[26],"class_list":["post-3113","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kassasystemen","tag-reservatiesystemen"],"_links":{"self":[{"href":"https:\/\/omespay.be\/en\/wp-json\/wp\/v2\/posts\/3113","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/omespay.be\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/omespay.be\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/omespay.be\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/omespay.be\/en\/wp-json\/wp\/v2\/comments?post=3113"}],"version-history":[{"count":0,"href":"https:\/\/omespay.be\/en\/wp-json\/wp\/v2\/posts\/3113\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/omespay.be\/en\/wp-json\/wp\/v2\/media\/2572"}],"wp:attachment":[{"href":"https:\/\/omespay.be\/en\/wp-json\/wp\/v2\/media?parent=3113"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/omespay.be\/en\/wp-json\/wp\/v2\/categories?post=3113"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/omespay.be\/en\/wp-json\/wp\/v2\/tags?post=3113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}